Return Policy
Our #1 priority at The Baby Penguin is your happiness. This means we stand by our products 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it. Refund it. Send you new products. Whatever it takes. Just reach out to our Customer Happiness Team. We’re here for you! Happiness Guaranteed.
Questions?
Email us at [email protected]
Monday – Sunday 8am to 5pm PST
Return Policy
We expect our customers to be 100% happy with our products. If you change your mind, any unused product in its original packaging can be returned for a full refund within 30 days of purchase. Items must be in new, unused condition, in the original packaging with all the tags attached. Customers are responsible for return shipping costs, unless the items were shipped to you in error or they arrived damaged.
If the item you would like to return was a gift and you are not the original purchaser, store credit will be issued.
If we have made an error with your order or a product is defective or damaged in shipping, please email us immediately at [email protected] so that we can make it right!
We look forward to helping you!
Please do not ship products back without emailing us first. A Return Authorization Number (RAN) will be issued along with the appropriate return shipping address
Top Educational Toys for Kids Aged 8 and Up
Top Trains and Train Sets for Kids
Eco-Friendly Toys to Celebrate Earth Day Sustainably
Wooden Toys Market Poised to Reach $35 Billion by 2031
Global Fabric Toys Market Surges with Major Brands
Top Educational Toys for Kids Aged 5 to 8
Sustainable Wooden Toys Made in Molovata Noua
Adorable Baby Penguin Collections for Every Occasion
Wooden Toys Market Growth Led by Europe Through 2030
PlanToys Celebrated for Award-Winning Eco-Friendly Toys
Lego Launches Eco-Friendly Tires Made From Recycled Materials
Top 10 Eco-Friendly Dog Toys for 2025
Top 10 Toy Brands Known for Quality Materials
Eco-Friendly Pet Parenting Tips for Sustainable Living
Explore Magical Dollhouses for Imaginative Playtime Fun
