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Thank you for shopping with The Baby Penguin. We are committed to delivering sustainable toys to your family quickly and safely.
Orders are typically processed within 1–2 business days after your order is placed. Orders are processed Monday through Friday and are not processed on weekends or holidays.
You will receive a confirmation email after placing your order and a second email with tracking information once your order has shipped.
Below are shipping estimates, the dates shown at checkout will be the most accurate.
| SHIPPING METHOD | SHIPPING TIME | SHIPPING FEE |
|---|---|---|
| Standard UPS | 3-5 business days | $4.95-$9.95 or Free Ship on orders $50+ |
Estimated shipping times within the United States:
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–3 Business Days |
Shipping times are estimates and not guaranteed.
We offer Free Standard Shipping on all orders over $50 within the United States.
Orders under $50 will have shipping calculated at checkout.
Once your order ships, you will receive a tracking number via email.
Please allow 24 hours for tracking information to update.
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an address mistake, contact us immediately at:
christina@thebabypenguin.com
The Baby Penguin is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. If your package is missing, please contact the shipping carrier directly.
If your order arrives damaged, please contact us within 7 days of delivery with:
Email: christina@thebabypenguin.com
We will replace or refund damaged items when appropriate.
Currently, we ship within the United States.
If you are interested in international shipping, please contact us.
If you have any questions about shipping, please contact:
christina@thebabypenguin.com
