Replacement Parts
Did We make a mistake? If you recently received an item and it is incomplete or damaged, please reach out to [email protected] with your order number (if available) with a photo and we will be happy to make things right with our Happiness Guarantee!
Do you have a well–loved item you purchased from thebabypenguin.com with a lost or broken part? We are happy to help you with replacement parts or pieces!
Not all parts may be replaceable, in stock, or available, but we will do our best to try to make your toy or game whole again! The cost is $3 including shipping and handling.
Please email the following information to [email protected] with the subject line “replacement part”:
Name of Product (required)
Brand of Product (Required)
Product Number/SKU (optional)
Description of part(s) (required)
Photo of Toy/Game (required)
Origin of Purchase (i.e. thebabypenguin.com, Amazon, Retail store, gift etc)
Your Name (required)
Shipping Address (required)
Phone Number (optional)
Please allow 1 week for the replacement part to ship.
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